Day 9 Writing Practice

I have been searching for a good restaurant in the area today, which recalls my memory of the dining experience in Melbourne. I migrated to Melbourne for eight years, and it was miserable that I only discovered a few decent restaurants here. By the term ‘decent’, I did not mean those luxury costly restaurants. In my opinion, a good restaurant must have the following intrinsic and extrinsic features. 

Restaurant is a place people eat and drink, so the most important is the quality of food. Ordinarily, it is not necessary for the food to be absolutely flawless. Ninety-nine percent of the customer is not a gourmet. The flavor can be just above-average level, but what makes customer return is to have your own peculiarity. For instance, I have been to many restaurants in the area. However, I cannot tell the difference of their menu. The Chinese restaurant will have roast duck, sweet and sour pork, plus beef in black bean sauce. Moreover, I never find a menu without baramundi and Atlantic salmon. Assume all the restaurant has the same level of cooking, how do you distinguish yourself from the others? 

Another characteristic is to maintain a satisfied environment. It includes many perspectives. The most vital one is the decoration. It is not only the fixtures, floors or ceilings, but also the other exterior highlights. To illustrate, a comfortable temperature in the room will make diners enjoy their food. The neat and fitted uniform on waiter/waitress will upscale the class of restaurant. And the convenient location allows the customer to choose their transportation to arrive. These advantages will accumulate in a customer’s decision process, thus affect their choice. 

At last, the restaurant's reputation is crucial. It is directly reflected with the customer’s satisfaction. And the service quality has a large impact on the degree of satisfaction. Customers may feel offended if the waiters are too busy, because they feel being ignored. The solution to this is the allocation of the responsible area. Therefore, every area will have a waiter supervising it. It is important to let the customer find you when needed, so set up a small working platform to keep customer attended is a good idea.In addition, the restaurant can register on the online review website. This will attract many first-time customers if the rating is high. 

These are my thoughts, and hope I can find more excellent dinning options in Melbourne at the future.